Email pocketinterval@gmail.com with the product name, order reference and a description of the problem. Do not send bank statements, passwords or full payment card details.
Quick troubleshooting
- For a calculator error, check empty fields, date order and pay frequency.
- For a workbook, edit input cells and keep formulas intact. Open a fresh copy if a formula was overwritten.
- Use the receipt from the checkout provider for order and download access.